Click on the "Reactivate Duo Mobile" button and follow the prompts until you see a QR code appear.Select the "Device Options" for your old phone.Select the "My Settings & Devices" link beneath the Baylor logo.Do not select any of the buttons that appear. On a separate device (not the new phone), visit any service protected by Duo (ex: BearWeb, Ignite, Canvas, Box, etc.) and sign in with your Bear ID and password when prompted.Make sure the Duo Mobile app is installed on your new phone.If you get a new phone that has the same number as your old phone, do the following: With Duo Mobile Push, you can tell the system to "remember me" when you Duo from your device, and then you will not have to Duo when you use that device to access Baylor resources for the next 7 days. In addition, the university does not incur additional charges when you use Duo Mobile Push as your two-factor method. This is the most convenient and fastest way to access Baylor resources online. We encourage you to use the Duo Mobile Push method when you Duo. The next time you Duo, select "Duo Push" from the options.Make this device your Default Device and set "When I log in" to "Ask me to choose an authentication method".Scan the QR code that appears using the camera on your mobile device.Select the "Add a New Device" link beneath the Baylor logo and follow the prompts.On a separate device, visit /its/weduo and click the "We Duo Enroll Now" image.Launch the Duo Mobile app on your device.
Install duo app install#
If you are new to Duo you must enroll at the Enrollment Portal, have a new device (iPad or other tablet) or a new phone with a different number (these enrollments can be performed on the Enrollment Portal or any other Duo authentication screen), do the following to set up your device: Email Search our knowledge base or create a support ticket using the Self-Service Portal at /its/selfservice.Visit HelpDesk+ on the garden level of Moody Memorial Library for in-person assistance.If you are experiencing issues with Duo and the resources on this page are not proving helpful, please do one of the following: To start using Duo on your device, install the app and then click the button below to start the enrollment process. The Duo mobile app is available for all devices through the Apple App Store or Google Play. This additional layer of protection provides insurance against threats to personal information, sensitive research data, and other university information and resources stored within BearWeb, Box, Canvas, and on other online platforms. Baylor protects its most vital, widely-accessed university and personal information resources with Duo two-factor authentication.
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